02 / Staying out of trouble
The paperwork that matters when something goes wrong
Nobody enjoys this part. But a lapsed LOLER certificate grounds a machine, and a damage charge without photographs is a conversation you lose.
02.01
LOLER and PUWER, tracked
Every examination against the machine, with a month’s warning before it lapses.
How it works +
- Record the examination, attach the certificate, set the next due date.
- Every morning the system looks thirty days ahead and tells you what is coming up.
- A machine whose certificate would lapse mid-hire is not offered for that hire at all.
02.02
Condition reports, signed at the gate
Photographs and notes going out and coming back, signed by whoever takes it.
How it works +
- The driver photographs the machine on their phone before it leaves and again when it comes back.
- Damage is flagged as it is photographed, so the yard sees it before the deposit is released.
- Every report is timestamped and tied to the member of staff who filed it.
02.03
Know who you are lending to
Photo ID and proof of address, checked and put in front of you.
How it works +
- Documents are read the way a forensic examiner would open them: who produced the file, when, and whether it was re-saved after export.
- The text is pulled off the document, with OCR when it is a photograph, and checked against the name and postcode on the account.
- You get green, amber or red with the reasons listed. You make the decision, not us.
02.04
Documents stored properly
Private storage, never a public URL, visible only to your own staff.
How it works +
- ID documents, signatures and damage photographs are on private storage and served through the application.
- Each file is fingerprinted, so the same utility bill submitted by two different people is easy to spot.
- Your yard’s data is in your yard’s own database — separated at the database level, not by a column in a shared table.